Last updated: June 2025
Introduction
EmirateFix is committed to protecting the privacy of our customers. This policy explains how we collect, use, and safeguard your personal data when you use our website or request our services.
Data We Collect
We may collect the following types of personal information:
- Full name and phone number to schedule maintenance appointments.
- Emirate or area address to dispatch the relevant technician.
- Appliance type and fault description to prepare appropriate spare parts.
- Email address (if provided) for communication and appointment confirmation.
How We Use Your Data
- To schedule technician visits and confirm appointments.
- To communicate regarding repair status or necessary follow-up.
- To improve the quality of our services based on your feedback.
- To send periodic maintenance reminders and offers (you may opt out at any time).
Sharing Data with Third Parties
We do not sell or rent your personal data to any third party. We may share it only with:
- Our certified technicians for the purpose of delivering the service.
- Government authorities when legally required.
Cookies
Our website uses lightweight cookies to save language preferences and improve your browsing experience. They are not used for advertising purposes.
Data Security
We apply appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
Your Rights
You have the right at any time to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Unsubscribe from marketing communications.
Contact Us
For any enquiries regarding this Privacy Policy, please contact us:
